Privacy policy

PRIVACY POLICY

Last updated: March 10, 2026

This Privacy Policy describes how Joi Living (operating as "Studioelvae.com") collects, uses, and shares your personal information when you visit or make a purchase from studioelvae.com (the "Site").

  1. INFORMATION WE COLLECT

We collect information that you provide directly to us when you:

  • Place an order through the Site
  • Create an account
  • Subscribe to our newsletter or marketing communications
  • Contact us with questions or feedback
  • Participate in surveys or promotions

Personal Information We Collect:

  • Name and contact information (email address, phone number, billing address, shipping address)
  • Payment information (processed securely through our payment providers)
  • Order history and purchase information
  • Device and browsing information (IP address, browser type, operating system)
  • Cookies and similar tracking technologies

Automatically Collected Information: When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. We also collect information about your browsing behavior, including which pages you view and which links you click.

  1. HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Process and fulfill your orders, including shipping and payment processing
  • Communicate with you about your orders, products, services, and promotional offers
  • Screen orders for potential fraud or risk
  • Improve and optimize our Site and customer experience
  • Provide customer support
  • Comply with legal obligations
  • Send you marketing communications (with your consent where required)
  • Deliver personalized advertising across Google, Meta (Facebook/Instagram), TikTok, and Pinterest
  • Analyze marketing campaign performance and customer behavior
  1. LEGAL BASIS FOR PROCESSING (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data concerned and the context in which we collect it:

  • Performance of a contract: Processing necessary to fulfill our contract with you (order processing, delivery)
  • Legitimate interests: Fraud prevention, improving our services, direct marketing to existing customers
  • Consent: Marketing communications to non-customers, cookies and tracking technologies, personalized advertising
  • Legal obligation: Tax and accounting requirements, compliance with applicable laws
  1. SHARING YOUR INFORMATION

We share your personal information with third parties to help us use your information as described above:

Service Providers:

  • Shopify: Our e-commerce platform (see Shopify's Privacy Policy at https://www.shopify.com/legal/privacy)
  • Printify: Our print-on-demand fulfillment partner for manufacturing and shipping products
  • Payment processors: For secure payment processing
  • Shipping carriers: For order delivery
  • Email service providers: For marketing communications

Advertising and Analytics Partners:

  • Google (Google Analytics, Google Ads): For website analytics and advertising
  • Meta (Facebook, Instagram): For advertising and analytics via Facebook Pixel
  • TikTok: For advertising and analytics via TikTok Pixel
  • Pinterest: For advertising and analytics via Pinterest Tag

These advertising partners may use cookies and similar technologies to collect information about your browsing activity to deliver targeted advertising and measure campaign performance.

We may also share your information to comply with applicable laws and regulations, respond to legal requests, or protect our rights.

  1. YOUR RIGHTS (GDPR & CCPA)

If you are a European resident, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate personal information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Request restriction of processing
  • Data portability
  • Withdraw consent at any time

If you are a California resident, you have the right to:

  • Know what personal information we collect and how it is used
  • Request deletion of your personal information
  • Opt-out of the sale or sharing of your personal information for targeted advertising

To exercise these rights, contact us at hello@studioelvae.com

  1. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Order information is retained for accounting and tax purposes for at least 7 years in accordance with Swedish law.

  1. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to:

  • Keep you signed in
  • Remember your preferences
  • Analyze site traffic and usage
  • Deliver targeted advertising across multiple platforms

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the Site.

Essential cookies: Required for site functionality Analytics cookies: Help us understand how visitors use our site (Google Analytics) Marketing cookies: Used to deliver relevant advertisements across the following platforms:

  • Google Ads and Google Analytics
  • Meta Pixel (Facebook and Instagram)
  • TikTok Pixel
  • Pinterest Tag

For more information about how to opt-out of targeted advertising:

  • Google: https://adssettings.google.com
  • Meta: https://www.facebook.com/settings/?tab=ads
  • TikTok: https://www.tiktok.com/safety/privacy-controls
  • Pinterest: https://help.pinterest.com/en/article/personalized-ads-on-pinterest
  1. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your country of residence, including the United States where our service providers (Shopify, Printify, Google, Meta, TikTok, Pinterest) are located. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

  1. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

  1. CHILDREN'S PRIVACY

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16.

  1. THIRD-PARTY LINKS

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

  1. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated version will be indicated by an updated "Last updated" date.

  1. CONTACT US

For questions about this Privacy Policy or to exercise your rights, contact us:

Joi Living (operating as Studio Elvae) Email: hello@studioelvae.com
Website: Studioelvae.com

For EU residents, you also have the right to lodge a complaint with your local data protection authority (Integritetsskyddsmyndigheten in Sweden).