Terms of service

TERMS OF SERVICE

Last updated: April 11, 2026

Please read these Terms of Service carefully before using studioelvae.com (the "Site") operated by Joi Living (operating as "studioelvae.com").

  1. AGREEMENT TO TERMS

By accessing or using our Site, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using this Site.

  1. COMPANY INFORMATION

This Site is operated by: Joi Living (operating as studioelvae.com)
Email: hello@studioelvae.com
Website: studioelvae.com

  1. USE OF THE SITE

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Site in any way that violates any applicable national or international law or regulation
  • Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Site
  • Attempt to gain unauthorized access to any portion of the Site
  • Use any automated system to access the Site in a manner that sends more requests than a human can reasonably produce
  • Transmit any viruses, malware, or other malicious code
  1. PRODUCTS AND SERVICES

All products sold on this Site are made-to-order and produced specifically for each customer. Product descriptions, images, and specifications are provided for informational purposes and we make every effort to ensure accuracy. However, slight variations in color, size, or design may occur due to the custom manufacturing process.

We reserve the right to:

  • Limit quantities of products offered
  • Discontinue any product at any time
  • Refuse service to anyone for any reason at any time
  1. PRICING AND PAYMENT

All prices are listed in USD (United States Dollars) unless otherwise stated. We reserve the right to change prices at any time without notice. Payment must be received before orders are processed. We accept payment through Shopify's secure payment processing system. You agree to provide current, complete, and accurate purchase and account information.

  1. ORDERS AND FULFILLMENT

By placing an order, you make an offer to purchase products subject to these Terms. We reserve the right to accept or decline your order for any reason. Order confirmation does not constitute acceptance of your order. We will send you a confirmation email once your order has been accepted and is being processed. Production and shipping times are estimates and not guaranteed.

  1. INTELLECTUAL PROPERTY

All content on this Site, including but not limited to text, graphics, logos, images, designs, and software, is the property of Joi Living or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

You may not:

  • Reproduce, distribute, modify, or create derivative works from any content on the Site
  • Use any content for commercial purposes without our express written permission
  • Remove any copyright or proprietary notices from content
  1. USER CONTENT

If you submit reviews, comments, photos, or other content to the Site, you grant Joi Living a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and display such content for marketing and promotional purposes.

You represent that:

  • You own or have the right to submit the content
  • The content does not violate any third-party rights
  • The content is not defamatory, obscene, or otherwise unlawful
  1. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Joi Living shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses, resulting from:

  • Your use or inability to use the Site
  • Any products purchased through the Site
  • Unauthorized access to or alteration of your data
  • Any other matter relating to the Site

In jurisdictions that do not allow the exclusion of certain warranties or limitation of liability, our liability will be limited to the maximum extent permitted by law.

  1. INDEMNIFICATION

You agree to indemnify and hold harmless Joi Living, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use of the Site
  • Your violation of these Terms
  • Your violation of any third-party rights
  1. RETURNS AND REFUNDS

Please refer to our Return and Refund Policy for detailed information about returns, refunds, and product claims.

  1. PRIVACY

Your use of the Site is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection and use of your personal information.

  1. THIRD-PARTY LINKS

The Site may contain links to third-party websites or services that are not owned or controlled by Joi Living. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

  1. MODIFICATIONS TO TERMS

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after any changes constitutes acceptance of the new Terms.

  1. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of Sweden, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts of Sweden.

  1. DISPUTE RESOLUTION

For EU consumers: In accordance with EU law, you have the right to use the EU Online Dispute Resolution platform available at https://ec.europa.eu/consumers/odr. You may also contact the National Board for Consumer Disputes (ARN) in Sweden.

  1. SEVERABILITY

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

  1. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and Return and Refund Policy, constitute the entire agreement between you and Joi Living regarding the use of the Site.

  1. CONTACT INFORMATION

For questions about these Terms of Service, please contact us:

Joi Living (operating as studioelvae.com)
Email: hello@studioelvae.com 
Website: studioelvae.com